/* reset base */
.pt-app,.pt-app *,.pt-app *:before,.pt-app *:after,.lg,.lg *,.lg *:before,.lg *:after{box-sizing:border-box}
.pt-app img,.lg img{max-width:100%}
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b{display:block;font:800 27px/1 Poppins;color:var(--c);margin-top:5px}.kpi span{font-size:13px;color:#8A7A84;font-weight:700}.pt-cols{display:grid;grid-template-columns:1.6fr 1fr;gap:18px;align-items:start}.pt-card{background:#fff;border:1px solid #F2DAE4;border-radius:20px;padding:22px}.pt-card h3{font:600 19px/1.25 Playfair Display,sans-serif;margin:0 0 4px;color:#B92E68}.pt-card .sub{color:#8A7A84;font-size:13px;margin:0 0 18px}.steps5{display:flex;flex-direction:column;gap:15px}.st{display:flex;gap:12px;align-items:flex-start}.st i{width:34px;height:34px;border-radius:11px;background:#FCE4EC;color:#F61F7A;display:grid;place-items:center;font:800 13px Poppins;font-style:normal;flex:0 0 auto}.st b{display:block;font-size:13.5px}.st p{margin:3px 0 0;font-size:12.5px;color:#8A7A84;line-height:1.45}.rule{background:linear-gradient(135deg,#FCE4EC,#F7C9D8);border:1px solid #F5C9DF;border-radius:16px;padding:17px 18px;margin-top:20px;text-align:center}.rule b{display:block;font:600 15px 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.grid{grid-template-columns:1fr}}.li-bar{display:flex;gap:14px;align-items:center;justify-content:space-between;flex-wrap:wrap;margin-bottom:18px}.li-abas{display:flex;gap:7px;flex-wrap:wrap}.li-aba{border:1px solid #F2DAE4;background:#fff;border-radius:999px;padding:9px 15px;font:700 13px Poppins;color:#5A4A54;cursor:pointer;display:flex;gap:7px;align-items:center}.li-aba i{font-style:normal;background:#FCE4EC;color:#B92E68;border-radius:999px;padding:1px 8px;font-size:11px;font-weight:800}.li-aba:hover{border-color:#F61F7A}.li-aba.on{background:#F61F7A;border-color:#F61F7A;color:#fff}.li-aba.on i{background:rgba(255,255,255,.25);color:#fff}#li-busca{border:1px solid #F2DAE4;border-radius:999px;padding:10px 16px;font:400 14px Poppins;min-width:280px;background:#fff}#li-busca:focus{outline:0;border-color:#F61F7A;box-shadow:0 0 0 3px rgba(246,31,122,.12)}.tlink{color:#3A2C36;text-decoration:none;font-weight:600}.tlink:hover{color:#F61F7A;text-decoration:underline}.flag{display:inline-block;background:#FFE8E8;color:#DC2626;border-radius:999px;padding:2px 9px;font:800 10px Poppins;text-transform:uppercase;margin-left:6px;vertical-align:middle}@media(max-width:620px){#li-busca{min-width:100%}}.ag-cols{display:grid;grid-template-columns:1.7fr 1fr;gap:18px;align-items:start}@media(max-width:1060px){.ag-cols{grid-template-columns:1fr}}.ag-cab{margin-bottom:18px;position:relative}.ag-num{position:absolute;top:22px;right:24px;font:800 14px Poppins;color:#C9A2B6}.ag-cab h2{font:600 23px/1.3 Playfair Display,sans-serif;margin:0 0 12px;color:#3A2C36;padding-right:70px}.ag-chips{display:flex;gap:8px;flex-wrap:wrap}.ag-chip{display:inline-block;background:#FCE4EC;color:#B92E68;border-radius:999px;padding:5px 13px;font:700 12px Poppins}.ag-chip.urg{background:#FFE8E8;color:#DC2626}.ag-chip.med{background:#FFF3E2;color:#9A5B06}.ag-chip.baixa{background:#EDF1F6;color:#475569}.ag-de{margin:14px 0 0;font-size:13px;color:#8A7A84}.conv{display:flex;flex-direction:column;gap:16px;max-height:620px;overflow-y:auto;padding-right:6px}.msg{display:flex;gap:11px;align-items:flex-start}.msg.eu{flex-direction:row-reverse}.msg-av{width:34px;height:34px;border-radius:50%;background:#EFE1EA;color:#7A5E6E;display:grid;place-items:center;font:800 13px Poppins;flex:0 0 auto}.msg.eu .msg-av{background:#F61F7A;color:#fff}.msg-bal{background:#FBF4F8;border:1px solid #F2DAE4;border-radius:16px;padding:13px 16px;max-width:78%}.msg.eu .msg-bal{background:#FCE4EC;border-color:#F8C9E0}.msg-top{display:flex;gap:10px;align-items:baseline;margin-bottom:6px}.msg-top b{font-size:13px}.msg-top span{font-size:11.5px;color:#9A8694}.msg-pt,.msg-en{font-size:14px;line-height:1.55}.msg-pt p,.msg-en p{margin:0 0 9px}.msg-pt p:last-child,.msg-en 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.nota{background:#FFF9E8;border:1px solid #EFDFAE;border-radius:12px;padding:11px 13px;margin-bottom:10px}.ag-notas .nota b{font-size:12.5px}.ag-notas .nota span{font-size:11px;color:#9A8694;margin-left:6px}.ag-notas .nota p{margin:6px 0 0;font-size:13.5px;line-height:1.5}.pt-app .btn{background:#F61F7A;color:#fff;border:0;border-radius:999px;padding:13px 28px;font:800 13px Poppins,sans-serif;letter-spacing:.8px;cursor:pointer;box-shadow:0 6px 16px rgba(246,31,122,.3);transition:transform .14s,box-shadow .14s}.pt-app .btn:hover{transform:translateY(-2px);box-shadow:0 10px 22px rgba(246,31,122,.4)}.pt-app .btn:disabled{opacity:.55;cursor:default;transform:none;box-shadow:none}.pt-app .ghost{background:#fff;color:#8A7A84;border:1px solid #F2DAE4;border-radius:999px;padding:12px 22px;font:700 13px Poppins,sans-serif;cursor:pointer;transition:background .14s,color .14s}.pt-app .ghost:hover{background:#FCE4EC;color:#B92E68;border-color:#F8C9E0}.pt-app .ghost:disabled{opacity:.55;cursor:default}html,body{margin:0;padding:0}body.home{background:#FCE4EC}.hm{height:100vh;height:100dvh;min-height:560px;display:flex;align-items:center;background-color:#FCE4EC;background-size:cover;background-position:center right;background-repeat:no-repeat;position:relative;overflow:hidden;font-family:Poppins,system-ui,sans-serif}.hm:before{content:"";position:absolute;inset:0;background:linear-gradient(90deg,rgba(253,244,248,.94) 0%,rgba(252,228,236,.78) 38%,rgba(252,228,236,.12) 62%,rgba(252,228,236,0) 78%)}.hm-in{position:relative;z-index:1;text-align:left;max-width:600px;padding:60px 24px 60px 7vw}.hm-plate{display:block;line-height:0;margin:0 0 26px}.hm-plate img{height:112px;width:auto;display:block}.hm-eye{margin:0 0 12px;color:#F61F7A;font:700 12px Poppins,sans-serif;letter-spacing:3px;text-transform:uppercase}.hm h1{margin:0 0 20px;color:#3A2C36;font:700 64px/1.08 "Playfair Display",Georgia,serif;letter-spacing:-.5px}.hm-sub{margin:0 0 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Poppins,sans-serif;color:#8A7A84;text-decoration:none}.kb-troca a.on{background:#F61F7A;color:#fff}.kb{display:grid;grid-template-columns:repeat(4,minmax(240px,1fr));gap:14px;align-items:start}.kb-col{background:#FDF4F8;border:1px solid #F2DAE4;border-radius:18px;padding:14px;min-height:220px;transition:background .14s,border-color .14s}.kb-col.kb-alvo{background:#FCE4EC;border-color:#F61F7A}.kb-col header{display:flex;align-items:center;justify-content:space-between;margin:0 4px 13px}.kb-col header b{font:700 13px Poppins,sans-serif;color:#5A4A54}.kb-col header i{font-style:normal;background:#fff;border:1px solid #EFDCE5;color:#8A7A84;border-radius:999px;padding:2px 10px;font:700 11.5px Poppins,sans-serif}.kb-lista{display:flex;flex-direction:column;gap:10px;min-height:60px}.kb-vazio{margin:0;padding:22px 6px;text-align:center;color:#B9A8B2;font-size:12.5px}.kb-card{background:#fff;border:1px solid #F2DAE4;border-radius:14px;padding:12px 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10px;font:600 10.5px Poppins,sans-serif;margin-bottom:9px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;vertical-align:bottom}.kb-pe{display:flex;justify-content:space-between;gap:8px;font-size:11px;color:#9A8694;align-items:baseline;min-width:0}.kb-quem{min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.kb-data{flex:0 0 auto;white-space:nowrap}.kb-mais{width:100%;margin-top:11px;background:#fff;border:1px solid #EFDCE5;border-radius:999px;padding:9px;font:700 12px Poppins,sans-serif;color:#B92E68;cursor:pointer}.kb-mais:hover{background:#FCE4EC}@media(max-width:1100px){.kb{grid-template-columns:repeat(2,1fr)}}@media(max-width:620px){.kb{grid-template-columns:1fr}}.pt-app .uni{overflow-wrap:anywhere;word-break:break-word}.pt-app .tlink{overflow-wrap:anywhere}.pt-app table.tk td{word-break:break-word}.pt-app .msg-pt,.pt-app .msg-en{overflow-wrap:anywhere}.pt-app .msg-bal{min-width:0}.pt-app .ag-cab h2{overflow-wrap:anywhere}.li-bar{display:flex;align-items:center;gap:12px;flex-wrap:wrap;margin-bottom:20px}.li-bar .kb-troca{margin-bottom:0;flex:0 0 auto}.li-prio{display:flex;gap:7px;flex-wrap:wrap;margin:0;padding:0;border:0}.li-conc{color:#8A7A84;font:600 12.5px Poppins,sans-serif;text-decoration:none;white-space:nowrap;padding:8px 2px;border-bottom:1px dashed #D9C3CE}.li-conc:hover{color:#B92E68;border-bottom-color:#B92E68}.li-conc.on{color:#B92E68;border-bottom-style:solid}.li-bar #li-busca{margin-left:auto;min-width:240px;flex:1 1 240px;max-width:360px}@media(max-width:980px){.li-bar #li-busca{margin-left:0;max-width:none;min-width:100%}}.pt-app a.kpi{text-decoration:none;color:inherit;cursor:pointer;transition:transform .14s,box-shadow .14s,border-color .14s}.pt-app a.kpi:hover{transform:translateY(-3px);box-shadow:0 10px 24px rgba(185,46,104,.12);border-color:var(--c)}.pt-app a.kpi:after{content:"\2192";position:absolute;right:16px;top:50%;transform:translateY(-50%);color:var(--c);opacity:0;transition:opacity .14s,right .14s;font-size:17px}.pt-app a.kpi{position:relative}.pt-app a.kpi:hover:after{opacity:1;right:13px}
/* ---- Tela da franqueada (pedido) ---- */
.pt-app .fr-volta{display:inline-block;margin-top:14px;font:600 13px/1 'Poppins',sans-serif;color:#B92E68;text-decoration:none;letter-spacing:.02em}
.pt-app .fr-volta:hover{color:#F61F7A}
.pt-app .ag-de{margin:10px 0 0;font:400 13px/1.4 'Poppins',sans-serif;color:#8A7A83}
.pt-app .flist{display:block;margin-top:10px}
.pt-app .flist-i{display:inline-block;margin:4px 6px 0 0;padding:5px 10px;border-radius:999px;background:#FCE4EC;color:#B92E68;font:600 12px/1 'Poppins',sans-serif;max-width:100%;overflow-wrap:anywhere}
.pt-app .msg-ax{margin:8px 0 0;font:600 12px/1.4 'Poppins',sans-serif;color:#B92E68}
.pt-app .ag-aviso.ok{color:#2F7A4F}
.pt-app .ag-aviso.erro{color:#C0392B}
.pt-app #fr-resp textarea{width:100%;min-height:120px;padding:14px;border:1px solid #F7C9D8;border-radius:14px;background:#fff;font:400 15px/1.6 'Poppins',sans-serif;color:#3A2C36;resize:vertical}
.pt-app #fr-resp textarea:focus{outline:none;border-color:#F61F7A;box-shadow:0 0 0 3px rgba(246,31,122,.12)}

.pt-app #fr-resp .drop{border:2px dashed #F7C9D8;border-radius:16px;background:#FFF7FA;padding:18px;text-align:center;cursor:pointer;transition:.15s}
.pt-app #fr-resp .drop:hover{border-color:#F61F7A;background:#FCE4EC}
.pt-app #fr-resp .drop b{display:block;font:700 14px/1.4 'Poppins',sans-serif;color:#B92E68;margin-bottom:4px}
.pt-app #fr-resp .drop{font:400 13px/1.5 'Poppins',sans-serif;color:#8A7A83}
.pt-app .ag-acoes{display:flex;align-items:center;gap:14px;margin-top:16px;flex-wrap:wrap}
.pt-app .ag-aviso{font:600 13px/1.4 'Poppins',sans-serif;color:#8A7A83}

/* mobile: itens de grid nao podem forcar largura */
.pt-app .pt-cols>*,.pt-app .pt-kpis>*,.pt-app .ag-cols>*,.pt-app .kb>*,.pt-app .pt-cols,.pt-app .pt-kpis{min-width:0}
.pt-app .pt-card{min-width:0;max-width:100%}

/* tabela de tickets vira cartao no celular */
@media(max-width:620px){
.pt-app table.tk,.pt-app table.tk tbody{display:block;width:100%}
.pt-app table.tk thead{display:none}
.pt-app table.tk tr{display:block;background:#fff;border:1px solid #F2DAE4;border-radius:16px;padding:13px 15px;margin:0 0 10px}
.pt-app table.tk td{display:block;border:0;padding:2px 0;max-width:100%;overflow-wrap:anywhere}
.pt-app table.tk td.num{font:800 12px/1.2 'Poppins',sans-serif;color:#B92E68;letter-spacing:.4px}
.pt-app table.tk td:nth-child(2){font-size:15px;line-height:1.4;padding:4px 0 2px}
.pt-app table.tk td:nth-child(3){font-size:12.5px;color:#8A7A84}
.pt-app table.tk td:nth-child(4){padding:9px 0 4px}
.pt-app table.tk td:nth-child(5){font-size:12px;color:#9A8694}
.pt-app table.tk tr:last-child{margin-bottom:0}
.pt-app table.tk tr:last-child td{border-bottom:0}
}

/* conversa no celular */
@media(max-width:620px){
.pt-app .conv{gap:13px;max-height:none;padding-right:0}
.pt-app .msg{gap:8px}
.pt-app .msg-av{width:28px;height:28px;font-size:11.5px}
.pt-app .msg-bal{max-width:calc(100% - 36px);padding:11px 13px;flex:1 1 auto}
.pt-app .msg-top{gap:7px;flex-wrap:wrap;margin-bottom:5px}
.pt-app .msg-top b{white-space:nowrap;font-size:12.5px}
.pt-app .msg-top span{font-size:11px;white-space:nowrap}
.pt-app .msg-pt,.pt-app .msg-en{font-size:14px}
.pt-app .ag-chips{gap:7px}
}

/* home preenche a tela no celular */
@media(max-width:600px){.hm{min-height:100vh;min-height:100dvh;display:flex;align-items:center}}

/* destaque do cartao de novo pedido */
.pt-app .pt-destaque{border:2px solid #F8C9E0;box-shadow:0 16px 38px rgba(246,31,122,.15)}
.pt-app .pt-destaque-top{margin:-22px -22px 22px;padding:22px 24px 20px;border-radius:18px 18px 0 0;background:linear-gradient(135deg,#F61F7A 0%,#B92E68 100%)}
.pt-app .pt-destaque-top h3{color:#fff;font-size:25px;margin:11px 0 5px}
.pt-app .pt-destaque-top .sub{color:rgba(255,255,255,.9);margin:0;font-size:13.5px;line-height:1.5}
.pt-app .pt-destaque-tag{display:inline-block;background:rgba(255,255,255,.22);color:#fff;border-radius:999px;padding:5px 13px;font:800 10.5px/1 'Poppins',sans-serif;letter-spacing:1.3px;text-transform:uppercase}
@media(max-width:620px){.pt-app .pt-destaque-top{margin:-22px -22px 18px;padding:18px 18px 16px}.pt-app .pt-destaque-top h3{font-size:21px}}

/* kanban: coluna concluido */
.pt-app .kb{grid-template-columns:repeat(5,minmax(228px,1fr))}
.pt-app .kb-col.c-done{background:#F2FBF5;border-color:#CFEBDA}
.pt-app .kb-col.c-done header b{color:#2F7A4F}
.pt-app .kb-col.c-done header i{border-color:#CFEBDA;color:#2F7A4F}
.pt-app .kb-col.c-done .kb-card{border-color:#DCEFE4}
.pt-app .kb-col.c-done .kb-tag{background:#E4F5EA;color:#2F7A4F}
.pt-app .kb-col.c-done .kb-tit{color:#43604F}
.pt-app .kb-col.c-done .kb-tit:hover{color:#2F7A4F}
.pt-app .kb-col.c-done.kb-alvo{background:#DFF3E7;border-color:#2F7A4F}
.pt-app .kb-col.c-done .kb-mais{color:#2F7A4F;border-color:#CFEBDA}
@media(max-width:1500px){.pt-app .kb{grid-template-columns:repeat(3,minmax(220px,1fr))}}
@media(max-width:1100px){.pt-app .kb{grid-template-columns:repeat(2,1fr)}}
@media(max-width:620px){.pt-app .kb{grid-template-columns:1fr}}

/* bolinha de concluido + legenda */
.pt-app .kb-dot.d-ok{background:#2F7A4F}
.pt-app .kb-leg{display:flex;flex-wrap:wrap;gap:16px;margin:0 2px 14px;font:600 11.5px/1 'Poppins',sans-serif;color:#9A8694}
.pt-app .kb-leg span{display:inline-flex;align-items:center;gap:6px}
.pt-app .kb-leg i{width:8px;height:8px;border-radius:50%;display:inline-block;flex:0 0 auto}